Jun 4, 2025

Terms and Conditions

Thank you for choosing Peony Health. By creating an account or using our services, you agree to the Terms and Conditions outlined below. These terms are designed to ensure a secure, respectful, and reliable experience. Please review them carefully, as they govern your use of the Peony app and its associated services.

1. Acceptable Use

You agree to use Peony in a lawful, respectful, and responsible manner. You must not:

  • Violate applicable laws or regulations

  • Attempt to access or modify the app’s code, systems, or content

  • Interfere with the security, functionality, or integrity of the platform

  • Use Peony to transmit harmful, abusive, or unlawful content

2. Eligibility and Account Creation

You must be at least 18 years old to create an account, or have explicit consent from a parent or legal guardian.

Household accounts may be managed by a responsible adult who can invite family members aged 13 or older. By inviting a minor, you confirm that you have legal authority to provide consent on their behalf.

3. Not Medical Advice

Peony provides wellness support, emotional journaling, symptom tracking, and behavior-based guidance. However, Peony is not a substitute for professional medical advice, diagnosis, or treatment.

Always consult a licensed healthcare provider before making any medical decisions or altering treatment plans.

4. Privacy

We take your privacy seriously. Peony collects personal and wellness-related data to personalize your experience and improve our services.

While Peony is not governed by HIPAA, we adhere to industry best practices for privacy and security. Please review our Privacy Policy for full details.

5. User Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your login credentials

  • Ensuring the accuracy of the information you input

  • Avoiding the upload or sharing of offensive, harmful, or misleading content

  • Respecting the rights of others while using the platform

6. Account Termination

You may delete your account at any time from within the app.

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms and Conditions

  • Compromise user safety or the platform’s integrity

  • Engage in behavior that disrupts or harms the community

7. Intellectual Property

All content, design, and technology within the Peony platform are the intellectual property of Peony Health unless otherwise stated.

You may not reproduce, distribute, modify, or exploit any part of the app or its content without prior written permission from Peony Health.

8. No Warranty

Peony is provided “as is.” While we strive for quality, we do not guarantee:

  • Continuous, uninterrupted access

  • That the app will be free from errors or defects

Your use of Peony is at your own discretion and risk.

9. Changes to Terms

We may update these Terms periodically. If changes are material, we will notify you within the app or via email.

Continued use of Peony after such updates indicates your acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Delaware, United States.

Any disputes shall be resolved through applicable legal procedures in that jurisdiction.

11. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please contact us:

Email: info@heypeony.com