Privacy Policy

Information We Collect

When you sign up for and use the Peony Health app, we may collect the following types of information:

• Personal Information: Name, email address, and any other details you provide when creating or updating your account.

• Health and Wellness Data: Information you choose to track in the app, such as habits, mood, energy, sleep, medications, emotional reflections, symptoms, or other health-related inputs.

• Voice and Text Logs: If you opt into voice or text journaling, your responses may be transcribed and stored securely to support features like personal insights and behavior tracking.

• Usage Data: Data about how you use the app, including features accessed, actions taken, and time spent within the app.

• Device and Technical Data: IP address, device type, operating system, and crash or error diagnostics.

We do not access health data from third-party services (e.g., Apple Health or Google Fit) without your explicit permission.

How We Use Your Information

Your data helps us enhance your experience and deliver safe, personalized services. Specifically, we use it to:

• Provide and improve app functionality, personalization, and emotional intelligence

• Generate dynamic journaling prompts and personalized insights

• Analyze usage trends to improve the app’s effectiveness and user experience

• Communicate with you about updates, features, and optional support

• Maintain privacy, security, and ethical integrity

• Comply with applicable laws and regulations

We do not sell your personal or health data.

How We Store and Protect Your Data

We use industry-standard security practices, including:

• Encryption of sensitive health and personal data

• Role-based access controls to limit data access

• Secure storage through trusted cloud infrastructure providers

While we take these precautions seriously, no digital system is entirely immune to risk.

When We Share Your Information

We only share your information in the following circumstances:

• With trusted service providers (e.g., cloud hosting, analytics, transcription services) under strict confidentiality agreements

• When legally required or to protect the safety, rights, or integrity of users and Peony Health

• With your explicit consent, such as when connecting Peony to another app or service

We do not share your information with advertisers or sell it to third parties.

Your Choices and Controls

You retain full control over your data:

• Update or delete your account at any time

• Edit profile and health data directly within the app

• Opt out of non-essential communications

• Request complete data deletion by contacting us at info@heypeony.com

Note: Deleted accounts are removed from our active systems, though data may persist in encrypted backups for a limited duration.

Children’s Privacy

Peony is not intended for children under 13. We do not knowingly collect personal data from children under 13.

Minors aged 13 to 17 may use the app only with parental or guardian consent. By inviting a household member aged 13 or older to use Peony, the parent/guardian confirms consent to store and process that minor’s data in accordance with this policy.

To report misuse or request deletion of a minor’s data, please contact info@heypeony.com.

Policy Updates

We may revise this Privacy Policy periodically. If we make significant changes, we will notify you through the app or via email. Continued use of Peony after any updates constitutes your acceptance of the revised policy.

Contact Us

For questions, requests, or privacy-related concerns, please reach out to us at:

Email: info@heypeony.com